Marketing Mix
Marketing Mix
Definition:
“A combination of factors that can be
controlled by a company to influence consumers to purchase its products”.
The
marketing mix definition is simple. It is about putting the right product or a
combination thereof in the place, at the right time, and at the right price.
Marketing Mix 4P’s
Marketing Mix – Product:
A product is an item that is built or produced to
satisfy the needs of a certain group of people. The product can be intangible
or tangible as it can be in the form of services or goods. Producer must ensure to have the right type of product that is in
demand for his market. So during the product development phase, the marketer
must do an extensive research on the life cycle of the product that they are
creating. A product has a certain life
cycle that includes the growth phase, the maturity phase, and the sales decline
phase. It is important for marketers to reinvent their products to stimulate
more demand once it reaches the sales decline phase. Marketers must also create the right product mix. It may be wise
to expand current product mix by diversifying and increasing the depth of the
product line.
Marketing Mix – Price
The price of the product is basically the amount that a customer pays for
to enjoy it. Price is a very important component of the marketing mix
definition.
Pricing always help shape the perception of the
product in consumer’s eyes. Low price usually means an inferior good in the
consumer’s eyes as they compare product of one company or producer to its
competitor. Consequently, prices too high will make the costs outweigh the
benefits in customer’s eyes, and they will therefore value their money over the
product.
When setting
the product price, marketers should consider the perceived value that the
product offers. There are three major pricing strategies, and these are:
·
Market penetration pricing
·
Market skimming pricing
·
Neutral pricing
Market Penetration
Pricing: Market Penetration Pricing is a pricing strategy that
sets a low initial price for a product. The goal is to quickly attract new
customers based on the low cost. The strategy is most effective for increasing
market share and sales volume while discouraging competition.
Market Skimming
Pricing: It is an approach
under which a producer sets a high price for a new high end product or a
uniquely differentiated technical product. Its objective is to obtain maximum
revenue from the market before substitutes appear. After that is accomplished,
the producer can lower the price drastically to capture the low end buyers and
to thwart the copycat competitors.
Neutral pricing: Essentially neutral pricing is the
safe way to play the pricing game. In a
neutral strategy, the prices are set by the general market, with your prices just at your competitor’s prices. The major benefit of a neutral
pricing strategy is that
it works in all four periods of the product lifecycle. The major drawback is that company (producer/manufacturer) cannot maximize its profits by basing price only on
the market.
Marketing Mix – Place
Placement or
distribution is a very important part of the product mix definition. Product
has to be positioned and distributed in a place that is accessible to potential
buyers. There are many distribution strategies, including:
·
Intensive distribution:
A marketing strategy under which a
company sells through as many outlets as possible, so that the consumers
encounter the product virtually everywhere they go: supermarkets, drug stores,
gas stations, and the like. Soft drinks are generally made available through
intensive distribution.
6
·
Exclusive distribution:
Distribution is exclusive when only
certain retailers are given the option of carrying a product in its store.
Exclusive distribution is an agreement between a supplier and a retailer
granting the retailer exclusive rights within a specific geographical area to
carry the supplier's product.
·
Selective distribution
Selective
distribution is a useful tool at the disposal of the supplier since it can
refuse to sell to those dealers that do not comply with the set criteria. This
system is therefore interesting since it allows the supplier of products to organize
its distribution according to its wishes and strategy.
·
Franchising
Franchising
is a form of business by which the owner (franchisor) of a product, service or
method obtains distribution through affiliated dealers (franchisees). . If
buying an existing business doesn't sound right for you but starting from
scratch sounds a bit intimidating, you could be suited for franchise ownership.
Marketing Mix – Promotion
Promotion is a very important
component of marketing as it can boost brand recognition and sales. Promotion
is comprised of various elements like:
·
Sales Organization
·
Public Relations
·
Advertising
·
Sales Promotion
Advertising typically covers communication
methods that are paid for like television
advertisements, radio commercials,
print media, and internet advertisements. Public
relations, on the other hand, are communications that are typically not
paid for. This includes press releases,
exhibitions, sponsorship deals, seminars,
conferences, and events. Word of mouth
is also a type of product promotion. Word of mouth is an informal communication
about the benefits of the product by satisfied customers and ordinary
individuals. The sales staff plays a very important role in public relations and word of mouth.
Word of mouth can also circulate on the internet. An extremely good example of
this is online social media and managing a firm’s online social media presence.
Marketing Mix 7P’s
Marketing Mix – People
Thorough
research is important to discover whether there are enough people in your
target market that is in demand for certain types of products and services. The
company’s employees are important in marketing because they are the ones who
deliver the service. It is important to hire and train the right people to
deliver superior service. When a business finds people who genuinely believe in
the products or services that the particular business creates, it’s is highly
likely that the employees will perform the best they can.
Marketing Mix – Process
The systems
and processes of the organization affect the execution of the service. So, you
have to make sure that you have a well-tailored process in place to minimize
costs. It could be your entire sales funnel, a pay system, distribution system
and other systematic procedures and steps to ensure a working business that is
running effectively.
Marketing Mix – Physical Evidence
In the
service industries, there should be physical evidence that the service was
delivered. Additionally, physical evidence pertains also to how a business and its
products are perceived in the marketplace. It is the physical evidence of a
business’s presence and establishment. A concept of this is branding. For
example
·
When you think of “fast food”, you think of McDonalds.
·
When you think of sports, the names Nike and Adidas
come to mind.
·
When you think of painkiller Panadol or Paracetamol
comes to mind
You
immediately know exactly what their presence is in the marketplace, as they are
generally market leaders and have established a physical evidence as well as
psychological evidence in their marketing. They have manipulated their consumer
perception so well to the point where their brands appear first in line when an
individual is asked to broadly “name a brand” in their niche or industry.
Marketing Mix 4cs
1: Cost
According to
Lauterborn, price is not the only cost incurred when purchasing a product. Cost
of conscience or opportunity cost is also part of the cost of product ownership.
2: Consumer Wants and
Needs
A company
should only sell a product that addresses consumer demand. So, marketers and
business researchers should carefully study the consumer wants and needs.
3: Communication
According to
Lauterborn, “promotion” is manipulative while communication is “cooperative”.
Marketers should aim to create an open dialogue with potential consumers based
on their needs and wants
.
4: Convenience
The product
should be readily available to the consumers. Marketers should strategically
place the products in several visible distribution points.
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